Steps to Resolve a Concern
Concerns?
The District believes that individual questions, concerns, and complaints are resolved most effectively through direct communication with those closest to the point of concern.
Parent/Guardian Concern Resolution Process
Step 1 - Teacher
Where a parent/guardian has a concern about their child’s classroom or program, they should address the concern with the child’s teacher at a mutually convenient time.
Step 2 - Assistant Principal
If the parent/guardian and the teacher are not able to resolve the concern, the concern shall be discussed with the assistant principal.
The District believes that individual questions, concerns, and complaints are resolved most effectively through direct communication with those closest to the point of concern.
Parent/Guardian Concern Resolution Process
Step 1 - Teacher
Where a parent/guardian has a concern about their child’s classroom or program, they should address the concern with the child’s teacher at a mutually convenient time.
Step 2 - Assistant Principal
If the parent/guardian and the teacher are not able to resolve the concern, the concern shall be discussed with the assistant principal.
Step 3 - Principal
If the parent/guardian and the teacher are not able to resolve the concern, the concern shall be discussed with the principal.
Step 4 - District Complaint Person
If the concern is still unresolved, the parent/guardian shall contact the school's district complaint person assigned to the site. You can find that information from the school secretary.
Step 5 - Superintendent / Designee
The Superintendent or Designee will assist in resolving the concern.
Resources
Contacts
- AR 1312.1 Formal Complaint Procedures Concerning Personnel
- AR 1312.3 - Uniform Complaint Procedures
- AR 1312.4 Williams Uniform Complaint Procedures relating to
- instructional materials
- teacher vacancy or misassignment
- facilities
- CAHSEE intensive instruction and services
- Williams Complaint Forms
- Click on the link below to download the form in different languages.
- English | Spanish | Vietnamese | Chinese | Tagalog
- Title IX
- Bullying
Contacts
- For complaints regarding Title IX for Staff: Interim Assistant Superintendent, Human Relations, Damon James
- For complaints regarding Title IX for Students: Director of Secondary Education, Jeff Weiss.